How Buyers Contact Sellers

Wondering who sees your MLS listing — and how they reach you? There are two audiences: Realtors with direct MLS access and the general public on 3rd-party sites (Zillow, Realtor.com, Trulia, etc.).

Below is exactly how each group contacts you when you list with Brokerless.

🧑‍💼 Realtors: Direct Contact via MLS

  • Agents log into the MLS and see your seller contact info and showing instructions.
  • They call, text, or email you directly to schedule showings and submit offers.
  • You previewed this exact presentation in the PDF proof/printout we sent once your listing went live.

This is by design: MLS is a professional system for licensed agents to coordinate showings and offers efficiently.

🌐 Public: Routed from 3rd-Party Sites to You

  • The public does not access the MLS directly; consumer sites pull (syndicate) MLS data.
  • These sites usually hide seller contact details and display the listing office phone number instead.
  • When buyers call that number, Brokerless’ automated phone system connects them directly to you.

For a Zillow-specific deep dive, see Whose Contact Is on Zillow?

💡 Why the Experiences Differ

  • MLS rules: Seller contact info is shown to licensed Realtors in the MLS.
  • Portal design: Public sites focus on consumer safety and lead routing, so they don’t expose your personal info.
  • Brokerless bridge: Our office number safely routes public calls to you, so no inquiry is lost.

🏆 Bottom Line: Every Buyer Can Reach You

  • Realtors → contact you directly via MLS contact fields and showing instructions.
  • Public buyers → call the listing office number on portals; our system routes to you.
  • Privacy protected on public sites; no missed leads from either audience.

👉 Owners: want your listing seen by both audiences? List a rental on MLS or compare flat fee MLS plans.

Ready to reach Realtors and public buyers — without a 6% listing fee? 🚀
📋 View Flat Fee MLS Plans

❓ FAQs: How Buyers Contact Sellers

Why don’t portals (3rd party websites) show my phone number?

Consumer sites hide seller contact details and show the listing office number instead. When buyers call, Brokerless routes the call to you.

How do agents contact me?

Agents see your contact info and showing instructions in the MLS and reach out directly by phone, text, or email.

Will I miss inquiries if my info isn’t public?

No. Realtors contact you directly via MLS; public buyers are routed to you from portals via our automated phone system.